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Organisation Details

We need a few details about your organisation and its work, which will accompany your action plan on the NSPA website and ensure that searches are filtered correctly.

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Organisation Name NAViGO Community Interest Company
Organisation address 3-7 Brighowgate
Twitter Username
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About the organisation NAViGO Community Interest Company (CiC) provides NHS commissioned primary and secondary care mental health services in North East Lincolnshire. As a Social Enterprise, any profits made by the organisation are reinvested into local services.

NAViGO has a membership structure giving voting rights to staff, service users and carers as well as community representatives who support decision-making at board level.
The key objective of NAViGO is to “deliver services that we would be happy for our own family to use”.
Which region(s) does your organisation cover?
  • Yorkshire and Humber
What sector does your organisation work in?
  • Public Sector
What area(s) does your organisation work in?
  • Communication & PR
  • Community Care
  • Criminal Justice
  • Education
  • Membership Organisation
  • Mental Health
  • Other Health
  • Pharmaceutical
  • Policy & Research
  • Primary Care
  • Public Health
  • Social Care
  • Social Welfare
  • Training
  • Volunteer Management

Details of nominated lead contact

As set out in the NSPA's Membership Agreement, member organisations should have a nominated lead contact that has the delegated authority to represent the organisation and vote at members' meetings.

Title Professor
First Name Zaffer
Last Name Iqbal
Role within organisation Clinical Director
Email address
Contact number 01472806800
As the nominated lead contact for your organisation are you happy for your contact details to be shared with other NSPA members? Yes

Details of additional contact #1

If there are colleagues within your organisation that should be included in any NSPA member communications in addition to you, as the lead contact, please provide details of their name, role and contact details. Their details will be added to the membership database.

Please note that for the purpose of any NSPA elections or other selected activities where voting/ input is limited to one representative of the organisation, the lead contact will be contacted in the first instance.

Title Miss
First Name Sophie
Last Name Brown
Role within organisation Research Associate
Email address
Contact number 01472 252366 ext 14338
As a nominated contact for your organisation, are you happy for these contact details to be shared with other NSPA members? Yes

Details of additional contact #2

Title Mr
First Name Mike
Last Name Reeve
Role within organisation Director of Operations
Email address
Contact number 01472 583001
As a nominated contact for your organisation, are you happy for these contact details to be shared with other NSPA members? Yes

Details of additional contact #3

Title Dr
First Name Aamer
Last Name Sajjad
Role within organisation Medical Director
Email address
Contact number 01472 252366
As a nominated contact for your organisation, are you happy for these contact details to be shared with other NSPA members? Yes

Action Plan

The NSPA believes that everyone has a part to play in reducing the number of suicides and better supporting those affected by suicide. The NSPA's Action Plans are about demonstrating this; by publically sharing what work your organisation is doing to tackle issues relating to suicide, it demonstrates the broad range of actions an organisation can take - no matter how big or small - and encourages other organisations to become members themselves and take action.

The NSPA Declaration lists seven outcomes to reduce suicide and improve support for those bereaved or affected by suicide that it believes its members can work together to achieve (see "The difference we aim to make").

How does your organisation contribute to preventing suicide and supporting those affected by it? We have developed a research project embedding an evidence-based model for suicide prevention across the organisation.
This has involved several key components relevant to suicide prevention:

  • Training all clinically qualified staff to make objective decisions about suicide risk using a bespoke suicide risk triage system.

  • Implementing a 4-tier real-time supervision structure to support such decision-making.

  • Enhancing clinician confidence through the supervision hierarchy, training all Crisis/Hospital Liaison team clinicians to use the RCT evidence-based

  • Collaborative Assessment and Management of Suicidality (CAMS) framework to assess and manage life-threatening behaviours.

  • Qualitative interviews with service users to gather key information regarding the CAMS process to improve services for individuals expressing suicidality.

With an open-access 24/7 Crisis services that responds without delays, anyone expressing suicidality (not just mental-health service users) is able to access support when they need it.
NAViGO members are also an integral part of the local Suicide Prevention Steering Group and chair the Crisis Care Concordat to support appropriate pathways to care for service users presenting with suicidal behaviours.

NAViGO also offer a range of National Institute for Health and Care Excellence (NICE) approved evidence-based therapies including Eye Movement Desensitisation and Reprocessing (EMDR) therapy, Dialectical Behaviour Therapy (DBT) and Cognitive Behavioural Therapy, including immediate access to treatment for those presenting with severe risk of suicide.
What are your current priorities? Evaluation of the CAMS project and its impact on suicide rates, including academic publications and dissemination at conferences

Continue to gather feedback from clinicians working with high clinical risk cases and enhance clinician confidence, including support for staff that have been affected both personally and professionally by suicide

Work alongside other organisations to deliver a co-ordinated approach to suicide prevention as per national guidance

Men’s health and suicide risk – completed a review of the barriers to help-seeking for men experiencing suicidality (in publication)

The evaluation of the local self-harm pathway to ensure the diagnostic and biopsychosocial assessment processes in place are available for each presentation and lead to the provision of a tailored support and care plan including evidenced treatments
What challenges are you currently facing? No dedicated service available locally to support those bereaved/affected by suicide – this is one of the priority areas of the regional Sustainability and Transformation Partnership (STP) and is in development

Real-time surveillance and suicide risk reduction for individuals outside of mental health services – working with the local coroner to identify the demographic and clinical characteristics of such cases and develop services accordingly, particularly for those cases where help-seeking does not occur and how to ensure we identify any barriers to care or health awareness/promotional inputs that may address this problem

Many thanks for taking the time to complete this membership registration form.

If you have any queries or would like to talk through any aspect of the form, please contact:

The NSPA Membership and Communications Officer, Juliette Worrall, on or 020 3621 5136