Health services

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NSPA members work in partnership across society. Below are examples of their work with health services.


  1. Bringing Hope to St Mary’s A&E, Paddington
  2. Bringing Norfolk and Suffolk together through a Suicide Prevention Lead
  3. GP suicide prevention training in Cambridgeshire and Peterborough
  4. Journey of Hope at Grenfell

Bringing Hope to St Mary’s A&E, Paddington

NSPA member: Journey of Hope

Partners: St Mary's Psychiatry liaison team, and The Listening Place

“It’s really helpful knowing that you’re not discharging people to nothing, I worry about people going home alone, so it’s great knowing that Journey of Hope will follow up with them.”

A psychiatric nurse at St Mary’s

Journey of Hope CIC was set up in response to the growing number of people using A&E who had made or were thinking of making a suicide attempt. The Journey of Hope project set out to work with those who were not eligible for other support services.

Journey of Hope began working with the Psychiatry Liaison Service at St Mary’s Hospital, Paddington in June 2017. The support provided is founded on the evidence-based Five Ways to Wellbeing approach - Connect, Be Active, Take Notice, Keep Learning, Give. This ongoing project has supported over 85 people through crisis on a one-to-one basis, providing intensive emotional and practical support, resolving welfare benefit issues, reducing isolation and loneliness, and connecting people with other agencies providing support.

Thank you for being such a great and wonderful caring person, I just wanted to die, everything had become too difficult and you have helped me so much to get on top of my problems.” 

“Thank you just for listening to me, when no-one else would. It’s just about having someone to help me sort things out that have all piled on top of me, I just couldn’t go on…”

Clients of Journey of Hope

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Bringing Norfolk and Suffolk together through a Suicide Prevention Lead

NSPA member: Norfolk and Suffolk NHS Foundation Trust

Partners: Norfolk multi-agency suicide prevention steering group, Suffolk multi-agency suicide prevention steering group,  MIND, Samaritans, Healthwatch, police, and bereavement support/counselling services

A priority of the Norfolk and Suffolk NHS Foundation Trust (NSFT) Suicide Prevention Strategy 2017-2022 is to play a key role in acting to reduce suicide in their community. As part of the five-year Forward Plan for Mental Health each county is working to a multi-agency suicide prevention plan supporting a 10% reduction in suicides nationally.

Both counties of Norfolk and Suffolk have separate multi-agency suicide prevention steering groups and the Norfolk and Suffolk NHS Foundation Trust is an active member of both. Norfolk and Suffolk NHS Foundation Trust has invested in a dedicated Suicide Prevention Lead which has enabled flexibility and representation at local and national suicide prevention groups along with ensuring that suicide prevention is at the fore front of planning and delivering services for Norfolk and Suffolk NHS Foundation Trust.

Achievements to date include:

  • Joint planning and involvement in events and promotions. Most notable examples are an NSFT lead Men’s Mental Health conference (held in both Norfolk and Suffolk), Suicide Prevention Learning Events (Norfolk Public Health led) and promotion of Suffolk Life Savers work.
  • Integrating the approach between the countywide strategies of Norfolk (I’m OK / I’m not OK) and Suffolk (Suffolk Lives) and Norfolk and Suffolk NHS Foundation Trust suicide prevention strategy.
  • Collaborating on sharing of data and information which it is hoped will enable them to learn more about areas where suicide risk is higher.
  • Ensuring NSFT and other partners are represented at all decision-making groups.

You can read more information about the collaboration on our website here.

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GP suicide prevention training in Cambridgeshire and Peterborough

NSPA member: STOP Suicide

Partners: Cambridgeshire, Peterborough and South Lincolnshire Mind, Connecting with People, 4 Mental Health Ltd

Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind) and Connecting with People (CwP) have delivered suicide mitigation training to GPs in Cambridgeshire and Peterborough.

After attending a Train-the-Trainer programme the CPSL Mind lead delivered several 3-hour workshops to over 90 Primary Care staff in partnership with a CwP-trained GP.

Key elements to the success include:

  • ‘Bite-sized’ CwP training using evidenced-based principles and best practice, and is peer-reviewed (people with lived experience, academics and practitioners).
  • Suicide Awareness module including compassion, collaboration and co-production. It aims to improve understanding through epidemiology and powerful (true) story-telling.
  • Suicide Response module equips delegates to use SAFETool which provides a consistent, structured means of assessing and documenting the assessment of a patient in distress. SAFETool includes co-production of a Safety Plan so that ALL suicidal patients have a Safety Plan.
  • Training co-delivered with a GP trainer – creating a peer-to-peer learning environment.

Delegate feedback has been extremely positive demonstrating the value – vital in an environment where training time is at a premium and relevance therefore must be tangible.

  • Excellent practical session, thank you, clearly applicable to working in General Practice.’
  • ‘Outstanding: concise, efficient, enabling.’
  • ‘Lots of practical, manageable advice and good resources for future use.  It will definitely alter my clinical practice.’
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Journey of Hope at Grenfell

NSPA member: Journey of Hope

Partners: Central and North West London NHS Trust’s Psychological Therapies Grenfell team, CNWL NHS Trust’s Grenfell outreach team, Royal Borough of Kensington and Chelsea’s Grenfell key workers, The Second Half Centre, Open Age, and Humanity for Grenfell

“I have talked about important issues for the community with people today, and that has helped me”

Retreat participant

Journey of Hope has provided Wellbeing retreats and follow up one-to-one support with people in trauma following the Grenfell Fire over a period of 10 months (August 2017 – June 2018). The project worked in close partnership with the NHS psychological therapies team for Grenfell, complementing each-other’s work in helping to reduce suicidal thoughts, the effects of the trauma, build resilience and self-care, and manage anxiety, depression, and isolation.

They saw a reduction in the effects of the trauma through the retreats. People participating in a retreat said they felt relaxed and had an improved sense of wellbeing after the one-day retreat. The days were gentle, welcoming and led by members. Participants could engage in massage, yoga, mindfulness, breathing techniques and peer support. People talked about feeling less lonely and isolated, which were often the triggers leading to them feeling suicidal. They valued the opportunities to share stories and connect with people who understand the trauma and began building their peer networks. Retreats were run in the local area initially and then slowly started to move outside London to embrace the beautiful countryside.

Feedback from partners includes Barry Quirk, Chief Executive Royal borough of Kensington & Chelsea, who said “It was good to see first-hand the work, and the positive contribution that is being made to the community recovery”.

Donna Arthur, Open Age Link Up Coordinator for Grenfell who referred older people to Journey of Hope retreats and walking groups described the work as, “really important, much needed for those with post-traumatic stress and depression”.

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The NSPA would like to give particular thanks to the staff of their members Derbyshire Healthcare NHS Foundation Trust, Kidscape, Mind, PAPYRUS, Rethink, Samaritans, STORM Skills Training, and Thrive London for their time and effort as part of the World Suicide Prevention Day 2018 working group.