This conference focuses on improving mental health crisis care and delivering a new model of mental health crisis services, and meeting the ambitions of the Mental Health Crisis Concordat. The conference will open with a national update on delivering the new Mental Health Taskforce recommendations on crisis services, followed by progress against NHS England’s commitments. The conference will then continue with case studies from the NHS, Mental Health Vanguard Sites, Police, and Ambulance Services, commissioners and perspectives from service users.