The YoungMinds Parents’ Helpline offers free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
- YoungMinds Parents’ Helpline open Monday to Friday 9.30am-4pm on (free for mobiles and landlines).
- Email firstname.lastname@example.org and they will respond to your query within 3 working days.
National, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. Open every day of the year from 6pm to 11pm.
A free space where mutual support is given and received by anyone affected by mental illness. Visit Sane’s website to access the forum.
Sane also offers caller care and textcare services.
Survivors of Bereavement by Suicide exist to meet the needs and break the isolation experienced by those bereaved by suicide.
Survivors of Bereavement by Suicide offer self-help support groups across the UK, where you can meet with other people who have been bereaved by suicide. They provide an opportunity to listen, to share, to ask questions and to connect with others.
Groups are led by a small team of volunteers, most have been bereaved by suicide themselves. They typically meet once a month and last for around 2 hours. There is no set structure to the session – people are free to talk and listen as they wish. Many groups also offer a small resource library and can share information about local sources of support.
Tel – 0300 111 5065 (call charges will apply – Ofcom provide information about call charges and or you can check with your provider).
Available 9am to 9pm every day of the year. Calls answered by volunteers, the majority of whom have been bereaved by suicide themselves.
For those who affected by suicide that would like to be supported by a volunteer who has been bereaved by suicide and is lesbian, gay, bisexual or transgender.
email@example.com or firstname.lastname@example.org
Nightline is a student listening service which is open at night and run by students for students. Every night of term, student volunteers answer calls, emails, instant messages, texts and talk in person to their fellow university students about anything that’s troubling them.
Each individual Nightline is run by students for students at their university
Most Nightlines also offer information and some have supplies such as condoms, pregnancy tests and attack alarms.
There are currently 36 Nightlines covering over 90 universities and colleges in the UK and Ireland.
Search for your nearest Nightline and see what services they provide here: http://nightline.ac.uk/want-to-talk/find-your-nightline/
The Cruse National Helpline is staffed by trained bereavement support volunteers, who offer emotional support to anyone affected by a bereavement. Our volunteers are here to help you talk things through. They can also help you find your local Cruse service, or signpost you to support groups, financial advice, and other useful sources of information.
The Cruse Bereavement Care National Helpline is open for information, advice and emotional support, from 9.30am to 5pm Monday and Friday and 9.30am to 8pm Tuesday, Wednesday and Thursday. The number is
0808 808 1677 and is free to call.
Cruse offer face-to-face services via their Areas and Branches, and delivered by trained Bereavement Support Volunteers.
You can search for your nearest Cruse Area of Branch on their website. Each Cruse Area or Branch works within a specific catchment area and you will need to contact the Area to find out which geographical locations are covered by their services. Some Cruse services are able to visit clients in their homes or other local consulting rooms.
Support for children & young people
Some Cruse Areas and Branches offer support to children and young people – contact your local Cruse to find out what services they offer.